Website Usage

By using this website, you confirm that you are legally allowed to do so and can access the information provided via the website, call centre, or any other communication channel.

Definitions

• Jewellery refers to pre-designed pieces or those set with gold and lab-grown diamonds, available online or in-store. All items are sold “as is”.
• Mounts are settings that may or may not include diamonds and are used to create customized jewellery.
• Loose Diamonds are individual stones sold without a mount.

Trademarks

All names, logos, and service marks shown on this site are the property of the website owner. You may not use them without prior written consent.

External Links

Links to other websites may be provided for your convenience, but we are not responsible for their content. You access them at your own risk.

No Warranty

The website owner does not make any promises, guarantees, or claims—whether explicit or implied—about the site or its content.

Pricing

• Prices are based on current rates for precious metals and diamonds and may vary due to market fluctuations.
• The price applicable is the one shown on the website or store on the date of your purchase or advance payment.
• Final prices may differ slightly due to variations in estimated vs. actual metal and diamond weights. Any difference will be settled at the time of final billing.

Other Information

• The website gives access to information and services related to diamonds and jewellery.
• Some services are only for registered members purchasing for personal use.
• Product images may vary in size due to screen settings and photography. The company is not liable for any disputes arising from image representation.

Liability Disclaimer

We are not liable for any kind of loss, damage, or personal injury resulting from:

• Using the website or its information
• Errors or delays in data
• System failures or transaction issues (including card limit declines from your bank)

Conflicting Terms

If there’s a conflict between these terms and others on the site, the terms specific to the relevant section or feature will take precedence.

Severability

If any term is deemed unenforceable in a certain jurisdiction, it will be considered void only in that region, without affecting the rest of the terms.

Cancellations & Returns

• Full refunds (minus 2.2% payment gateway charge) are offered if you cancel within 24 hours from the time of purchase.
• Orders cancelled 24-72 hours after placing the order will lead to processing charges of Rs. 2,000 along with 2.2% payment gateway charges.
• Cancellations after 72 hours of placing the order will be treated as a return.
• Custom orders are non-refundable/cancellable for the making charges.
• You can cancel individual items in multi-item orders.
• For all orders, you will get the respective amount refunded to your bank account.

Legal Jurisdiction

• The terms are governed by the laws of Maharashtra, India.
• Legal matters will be handled by courts located in Mumbai, Maharashtra.
• For purchases above ₹2 lakh in a day, PAN details are mandatory as per Indian government rules.

Free Gifts

• Free gifts are treated as discounts.
• If you return or cancel part of an order with a free gift, the refunded amount won’t include the gift’s discount value.

Special Offers

• Offers apply only to select jewellery designs.
• Dintara Jewels may modify these terms at any time.
• All offer-related disputes will fall under Maharashtra jurisdiction.

Customer Support

Have questions or feedback? We’re here to help!
Reach out to us at support@dintarajewels.in or call us on +91 8097458151 Monday to Saturday between 11 AM – 6 PM. We will respond to you within 3 business days.

Registered Office Address

Dintara Jewels Private Limited
CIN: U32111MH2024PTC427970
Shop No. 3/4, 27, Round Chawl,
Mumbadevi Road, Tambakata, Kalbadevi,
Mumbai, Maharashtra – 400002